We are delighted to introduce an exciting new feature that takes customer flow management to the next level. Say goodbye to silent waitlist updates and generic chimes, and say hello to personalized customer announcements using text-to-speech technology.

With this enhancement, your waitlist will dynamically announce the name of the next customer on the waitlist. Experience a more engaging and immersive environment as your customers' names are vocalized, creating a seamless transition and improving the overall customer experience.

When can I start using it?  
Text-to-speech is available now for all accounts, as long as “Sounds” is toggled on in Settings > Public > Display waitlist. You can then switch from “Chime” to “Speech” by clicking on the cog wheel on the public waitlist page. For those that still prefer the chime, we have updated the sound to be more pronounced.