User roles and permissions have been fixed AND improved!

You may have previously experienced some confusion with your custom roles. All users would see all product elements, regardless of their permissions and they would receive an “insufficient scope” error message when attempting to take actions that they didn’t have permissions for.

We have now made two important improvements:

1. For those users that don’t have the permission to perform a certain action, we have removed the visual elements leading to that action within the product. Example: If you don't have the permissions to add a new visit, you will no longer see the “Add” button.

2. We have nested any permissions that have a dependency on another one, beneath the dependent one. Example: In order to delete a visit, you also need to have the permission to edit a visit. Therefore, the “Remove visit” permission is nested below the “Edit visits” permission. So when you toggle on “Remove visit”, “Edit visits” automatically gets toggled on too. See screenshot below.

We've now made it even more flexible by adding some new rule options to your custom fields.

1. Set a minimum and maximum value requirement

You can now specify minimum and maximum value/requirement for your custom fields. 

Example: You would like to set a min/max value for age groups at a youth sports signup event. Your guests will receive an error and be prompted to enter proper value if not entered correctly. 

2. Show a field only for specific Services

If you want to collect extra information if guests pick a certain service, you're now in luck. You can now set this for the custom field so that it will only show up for the specified services (by default it will show for all services).

Example: You only want to ask for the Age Group if the guest selects the Youth Football Tournament service but not if they pick the All Ages Practice service.

3. Custom fields now show in the customer's visit history

You can now see any custom fields under the Visits tab for a customer for their previous visits. This is great if you want to quickly see information about the customer and learn about their previous interactions with your business.

We've now made it easier for your team to access your All Locations public page from the Dashboard.

Find the link under the "Your locations" section in the Dashboard page.

Many have asked us to add better support for printers in Waitwhile. Up until now, the print layout was often unreliable and not very useful.

This has now been fixed and you can dust off your old printer again!

For example, if you'd like to print a list of your upcoming bookings for the day or week, just switch to "List view" in the booking calendar and tap "Print". Voila - you'll now get a pretty list of all the bookings with names, dates and information.

You can also try printing your Customers list or the Analytics graphs to include in your next slideshow.

We’re made 20+ improvements to Waitwhile bookings this month including these new settings:

• Restrict that a person can only have 1 booking at a time.
• Allow your staff to be able to overbook already full slots (if you want to squeeze in some VIPs, for example)
• Control if you want Resources to impact your available time slots or not.

→ Explore the new Booking settings