Waitwhile can finally say "Bonjour" and greet your team in French. The entire product interface and customer-facing experiences can now be fully translated.

-> To switch language, go to Localization Settings > Languages.

We've now made it easier for your team to access your All Locations public page from the Dashboard.

Find the link under the "Your locations" section in the Dashboard page.

At Waitwhile, security is at the core of everything that we build.

Every day new security issues and attack vectors are created. We believe in being proactive rather than reactive to emerging security issues by working with security researchers and companies.

To this end, we're improving the Waitwhile Bug Bounty program to reward people that report new security flaws for Waitwhile. We will award a monetary payout based on the severity of the issue and the quality of the report based in a tiered system.

We appreciate the community's efforts in creating a more secure world and we believe our new Bug Bounty program will both improve our security and reward our user community 🔒

Capacity management in Waitwhile is really helpful if you're managing a location with restricted occupancy. For example, a store where only 50 people can be inside at the same time. With Capacity Management enabled, you can now track each time someone enters or leaves your location and automatically turn on the waitlist when you hit your capacity limit.

Now we've made it even easier to change your current max capacity / occupancy limit. Just click the "Edit max capacity" button under the Capacity counter to change it.

This is great if your max capacity fluctuates during the day.

Google Tag Manager makes it easy to manage all your website and marketing tags without editing code - for free.

You can now add your own Google Tag Manager container on your Waitwhile customer-facing pages. This will allow you to better understand how your customers interact with your waitlist and bookings - plus, track your marketing campaigns.

Just go to the Integration Settings page and click "Set up" for Google Tag Manager to get started. 

Happy tracking!

If you have multiple locations in Waitwhile, it's now easier to share access for your team.

If you're inviting a user to a location and if that user's email already exists in your account, it will instantly grant this person access to the new location. Previously, this would have displayed an error message.

--> Invite a user under the User Settings page

At Waitwhile, we aim to uphold the highest standards when it comes to consumer privacy and compliance. As part of this, we are rolling out a mandatory notice to all customers that receive SMS texts via Waitwhile informing them on how to opt-out of further SMS texts.

It will appear at the end of the SMS and normally say "Reply STOP to end" like below:

This will not only ensure continued compliance with the Telephone Consumer Protection Act (TCPA) but also reduce the risk of phone carriers accidentally filtering out SMS texts sent from your Waitwhile account.

The default text is "Reply STOP to end" but you are allowed to change this to something else, as long as the "STOP" word is included. For example:

• "Reply STOP to stop further SMS texts"
• "Répondez STOP pour mettre fin à d'autres SMS" (if you want to have it translated to different language)

Happy texting!

Many have asked us to add better support for printers in Waitwhile. Up until now, the print layout was often unreliable and not very useful.

This has now been fixed and you can dust off your old printer again!

For example, if you'd like to print a list of your upcoming bookings for the day or week, just switch to "List view" in the booking calendar and tap "Print". Voila - you'll now get a pretty list of all the bookings with names, dates and information.

You can also try printing your Customers list or the Analytics graphs to include in your next slideshow.

It's now easier than ever to pick a color for your services. We support 20 built in colors and you can also set your own color code.

Your service colors will now show up wherever your services are displayed!

Whether you're using Waitwhile Resources for your staff members, counters, tables, rooms or other equipment, it's a really powerful way to manage who serves your waiting customers.

For your wait time to be accurate and your customers to know who is working that day, it's important that you manage your resources' availability.

We've now made this easier by letting you mark a resource as away for a specified duration with our new Resource "snooze" feature.

Previously, when a resource was set as "away" it would remain unavailable indefinitely until it was set as available again.

With this new update, you can now set how long a resource will be away and after the time elapses it's automatically made available again. This is great if they plan to go on a quick lunch break or the table will be occupied for a known time and you don't want to forget making the resource available again.

You can access this new feature under the Resources page or under Resources Settings.

If you're logged in as a resource, you can also access it from your avatar dropdown menu in the bottom left corner.

Happy snoozing!