We take security very seriously at Waitwhile. Today, we added the ability to ensure that bots or scripts cannot be used to create fake visits or appointments in your Waitwhile account.

We achieve this by using reCAPTCHA v3 on your public Waitwhile pages. Enabling this will never interrupt your real users - only scripts and bots -  so you don't have to worry about it affecting your conversion rates.

This will be made default for every Waitwhile account in a few weeks but if you want it right now, you can enable it under Waitlist Settings > Advanced > Security > Enable bot prevention.

Happy and safe waitlisting!

We now let you export your waitlist and booking statistics across all your locations in one simple spreadsheet report. It couldn’t be easier to share your great success with the rest of your company!

You can export a summary report with monthly usage metrics for each location, or a detailed report where you get data for every single location, resource and service on a very granular level.

Chime! Waitwhile can now play a little sound whenever someone joins your waitlist to alert your team about it. This is helpful if you’re not constantly monitoring your waitlist but don’t want to miss out. Plus, we support other sound triggers too!

You can now more easily control how you want your Services and Resources to be ordered. 

Each resource/service now has an “Order” attribute than can be set to a number that controls in which order they appear. It allows ordering between categories as well.

Here's a quick video tutorial for how it works:

https://www.loom.com/share/16be6b22c7174621b38371c42531ab5b

Waitwhile can finally say "Bonjour" and greet your team in French. The entire product interface and customer-facing experiences can now be fully translated.

-> To switch language, go to Localization Settings > Languages.

We've now made it easier for your team to access your All Locations public page from the Dashboard.

Find the link under the "Your locations" section in the Dashboard page.

At Waitwhile, security is at the core of everything that we build.

Every day new security issues and attack vectors are created. We believe in being proactive rather than reactive to emerging security issues by working with security researchers and companies.

To this end, we're improving the Waitwhile Bug Bounty program to reward people that report new security flaws for Waitwhile. We will award a monetary payout based on the severity of the issue and the quality of the report based in a tiered system.

We appreciate the community's efforts in creating a more secure world and we believe our new Bug Bounty program will both improve our security and reward our user community 🔒

Capacity management in Waitwhile is really helpful if you're managing a location with restricted occupancy. For example, a store where only 50 people can be inside at the same time. With Capacity Management enabled, you can now track each time someone enters or leaves your location and automatically turn on the waitlist when you hit your capacity limit.

Now we've made it even easier to change your current max capacity / occupancy limit. Just click the "Edit max capacity" button under the Capacity counter to change it.

This is great if your max capacity fluctuates during the day.

Google Tag Manager makes it easy to manage all your website and marketing tags without editing code - for free.

You can now add your own Google Tag Manager container on your Waitwhile customer-facing pages. This will allow you to better understand how your customers interact with your waitlist and bookings - plus, track your marketing campaigns.

Just go to the Integration Settings page and click "Set up" for Google Tag Manager to get started. 

Happy tracking!

If you have multiple locations in Waitwhile, it's now easier to share access for your team.

If you're inviting a user to a location and if that user's email already exists in your account, it will instantly grant this person access to the new location. Previously, this would have displayed an error message.

--> Invite a user under the User Settings page