Streamlined mobile app visit handling for frontline staff 📱
We are excited to announce a significant update to our iOS and Android apps, designed to enhance the experience for your frontline staff and make handling multiple visits a breeze. Our aim is to provide consistent functionality across platforms while ensuring a seamless user experience. Here's what's included in this update:
We have introduced a convenient press-and-hold multi-select feature. By simply pressing and holding on a visit, your staff can activate the bulk action mode. They can then choose multiple visits on which to perform actions. With a tap on the purple button, they can effortlessly select the desired action, improving efficiency and productivity.
Serve and alert buttons
To maintain consistency with our web app, we have replaced the current swipe actions with dedicated serve and alert buttons. Your staff will now have familiar, easy-to-use buttons for serving or alerting customers, ensuring a seamless experience across platforms.
Additionally, we have removed the three dots menu for streamlined access to additional functionality. Users can now access these features directly from the visit or customer profile, making it quicker and more intuitive to access the information they need.
Give it a go and let us know what you think!