We have exciting updates to our rescheduling user experience! 

When rescheduling an appointment, all prior data should now follow along to the new appointment. Previously, all entered information had disappeared once the booking was rescheduled.

Now, after a booking has been rescheduled (by a customer or staff), the status tags will be removed until they are triggered again. Currently the status tags remain from the initial booking. 

That should clear up any rescheduling confusion for your customers and staff 🤗