We are glad to present a new addition to an old feature for Waitwhile that makes it easier for cafes and coffee shops to manage their waitlists and improve the customer experience. Starting today, companies with the business type "Cafe" in Waitwhile can now enable a new option that allows their guests to join the waitlist directly from Google Maps or Google Search.

This feature was previously only available for companies with the business type "Restaurant", and we're thrilled to now offer it to cafes as well. By enabling this option, cafes can provide an even more convenient and streamlined experience for their guests, and reduce wait times for their customers.

We understand how important it is for cafes to create a positive customer experience, and we believe that this feature will help them do just that. As always, we are committed to providing the best tools and features for our customers, and we will continue to explore new ways to improve the customer experience. 

Enable this by by first making sure your business type is set to “Cafe” or “Restaurant” here: 

→ Settings > Location: General > Business Info 

And then toggling on the feature here: 

→ Settings > Public: Waitlist