This new feature provides a seamless way for guests to convert their waitlist position into a booking. It ensures that guests who may find the wait too long can schedule an appointment instead of leaving, thus minimizing the risk of losing potential customers. 

It lets you:

• Easily convert waitlisted visits to bookings directly from the waitlist status page, retaining all previously entered information.
• Show a popup modal that appears when guests try to leave the waitlist, offering them the option to schedule an appointment, reducing unnecessary walkaways.

This feature is available for users who have both waitlist and booking services activated, ensuring a seamless experience across different functionalities.

It is available to users on all plans, and you can activate it by going to Settings > Public > Registration > Customization > Waitlist > Status page.

To read more about it, check out Convert a waitlisted visit to a booking.