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You can now link customer feedback directly to specific visits, services, and staff. By connecting satisfaction scores to operational details in real time, you can easily pinpoint what drives ratings and make smarter operational improvements.

This update focuses on visit attribution, localised outreach, and performance analytics, ensuring admins can link satisfaction to daily operations, track score trends, and capture feedback in your customers' preferred languages.

August 5th, 2026 release notes

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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August 5th, 2026 release notes

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