Team notifications with conditionals
You can now use conditional logic to control when staff receive notifications. By delivering the right information from the right location at the right time, you can easily boost staff efficiency and cut down on SMS costs.
Granular user setting controls
Admins can now lock user profile fields like Name, Email, or Notifications. Restricting staff from altering notification preferences gives management sole authority over communication, ensuring critical team alerts are never turned off.
Visit changed notification updates
You can now choose specific triggers, like changes to party size, service, or date, for both customer and internal team notifications. By ensuring everyone stays informed without the extra noise, you can easily increase operational control and staff efficiency.
Chronological notification feeds
We’ve renamed and reordered team notifications and customer messages to follow a chronological timeline instead of alphabetical order. This update makes it much easier to track the guest journey, saving valuable time for admins and making daily management seamless.
Small fixes and improvements:
Max Resource selection: In the settings for each resource category, you can now define the maximum number of resources staff can select, keeping you in control and preventing the unnecessary occupation of multiple resources.
Move completed visits to other location: If you have enabled this automation, and selected only one location to move the visit to upon completion, this will now happen automatically instead of displaying a pop-up for staff to select this location when completing. This helps staff work more efficiently without manual clicks.