Manage and bulk update services and resources
Now, you can bulk edit, assign, deactivate, or delete services and resources across multiple locations - all from Account settings. Plus, new bulk actions in Location settings make it easier to update services and resources at a specific location.
Read more about how to manage services and resources across locations, or try it yourself from Account overview > Account settings > Services/Resources.
Easily copy and update settings across locations
Managing multiple locations just got easier! We are introducing the ability to duplicate settings from one location to another. This update lets Admin-level users copy settings to and from any location (or file) while being very selective about which properties to update.
Access this from Account overview > Locations or read more about it in our article on how to copy location settings.
New ways to embed Waitwhile on your website
We are adding more ways to seamlessly integrate Waitwhile’s registration flow or status page into your own website with our new Embed scripts, now with full responsiveness. Choose between inline embedding (directly on your page) or modal embedding (opens as an overlay).
Check out our guide on how to embed Waitwhile on your website to learn more and access the settings from Location settings > Registration > Embed.
Edit resource hours directly from the Calendar page
Following the release of Schedules, we’re now making it easier for staff members to update their availability. Edit weekly hours and set one-off or recurring availability - directly from the Calendar page. Users with admin permissions can access resource settings from here as well.
Read more or check it out on the Calendar page.
Other updates and fixes
Added metadata to more objects: It is now possible to set custom attributes on resources, resource categories, service categories, input fields, users, and location details, directly from the UI, using our Metadata feature. This is in addition to services, where it has been available for some time. Metadata can only be used via the API.
Added "Select all" option for batch actions. Apply bulk actions to all matching items in a list, even beyond those displayed on the current page, with one click. Available in Location settings and Account overview.
Added support for OpenID Connect (OIDC) for SSO: Customers can now use OIDC as an alternative to SAML for Single Sign-On (SSO), enabling more flexibility based on their internal infrastructure.
Fixed display input field descriptions: Resolved an issue where descriptions for input fields did not display in the registration flow. Now, this works for all custom input field types (except “Policy”). Update from Location settings > Customer details.
Added ability to copy resource booking link: Copy and share booking links easily from each individual resource. Access it from both the resource ellipsis menu and edit drawer.
Added new user permission for “Alert visits”: This update allows organizations to have more granular control over which staff members can send messages and which can alert customers by separating the permissions.
Added text to show if message is sent with own provider: This allows staff to easily identify when messages are sent through external providers instead of Waitwhile's native messaging system.
Added link shortening configurations: Set up your preferences for link shortening in SMS messages. Access from from Account settings > Link shortening.
Want to see more? Check out our previous updates!