New message type: Visit and booking changed messages ✉️
The Waitwhile rescheduling flow has received an upgrade, with the new "Visit Changed” messages now available for both waitlists and bookings. While previously you could send out a new booking confirmation once a booking was rescheduled, there is now a dedicated message type for this - available for you to customize!
This new message type triggers automatically when a customer's visit has been rescheduled or otherwise updated. Whether it's a change in service, party size, resource allocation, or adjustments in booking time/duration, you can now send a tailored message to keep your customers informed.
Note: If you have been using our Rescheduling feature before, the previously used Confirmation message will be copied to this new message type.