Drag-and-drop available for Waitlists in Board view: It’s now possible to leverage drag-and-drop functionality to move visits up or down in the waitlist on all devices, including desktop. Try it on the Visits page.

Customizable ticket IDs based on services: We’re introducing customizable ticket prefixes to reflect service names to differentiate customer queues. Ticket ID by service allows you to use the first letter of the service name as the ticket prefix. i.e. "Tailoring" will have T001. "Repair" will have R001. Read more about it in How to configure the registration pages and enable it from Location settings > Registration > Customer ticket ID.

Show zoom tool in Calendar display settings for all users: Previously, users without permissions to edit Display settings were unable to access the zoom control on the Calendar page. This update makes it visible to all users, regardless of their permission level to edit other display settings.

Improved QR scan functionality for completed visits: Previously, when a completed visit’s QR code was scanned, an error message was shown without linking to the visit. Now, clicking on the message takes the user back to the visit, making it easier to e.g. restore no-showed visits. This is visible when QR scan-to-serve is activated.

Fixed a bug with required policy and checkbox fields: Previously, staff members could bypass required policy or checkbox fields by leaving them unchecked. This update fixes this bug, while still maintaining flexibility with ability to set default values and have separate requirements for staff and customers.